Privacy Policy
Last updated:
Zabana LLC (“Zabana,” “we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard personal information when you visit zabana.com or use our marketplace and related services (the “Services”).
By using the Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.
1. Scope
This policy applies to personal information collected through the Services and through electronic, written, or oral communications with Zabana.
2. Information we collect
- Contact details: name, email address, postal address, and phone number.
- Identification information: where required for legal or compliance purposes, government identification, date of birth, and proof of address.
- Financial information: payment information, blockchain wallet addresses, bank details, or card details.
- Technical and usage information: IP address, browser, operating system, device identifiers, pages viewed, links clicked, session duration, and transaction history.
- Location data: approximate or precise location, depending on your device settings and permission.
- Blockchain information: wallet addresses and transaction details available on public blockchains. Blockchain transactions may be visible to anyone.
- Third-party information: information from KYC/AML providers, financial institutions, analytics providers, partners, and social sign-in providers such as Google.
3. How we use information
- Provide, operate, personalize, and improve the Services.
- Create accounts, process transactions, and provide customer support.
- Meet legal and regulatory obligations, including KYC/AML requirements.
- Detect fraud, abuse, security incidents, and prohibited activity.
- Send account notices, policy updates, and operational messages.
- Send permitted marketing messages, from which you may opt out.
- Analyze usage, develop features, and conduct audits and research.
4. Legal bases for processing (EU, EEA, and UK)
Where applicable, we process information based on consent, contractual necessity, legal obligations, and our legitimate interests.
5. How we share information
- Service providers for payments, identity verification, hosting, analytics, and support.
- Business partners providing wallet, custody, blockchain infrastructure, or liquidity services.
- Authorities or other parties when required by law or necessary to protect rights, users, and platform safety.
- Parties involved in a merger, acquisition, financing, reorganization, or sale of assets.
- Other parties when you give us consent.
6. International transfers
Information may be processed in countries other than your own, including the United States. Where required, we use appropriate safeguards such as standard contractual clauses.
7. Data retention
We retain information for as long as necessary to provide the Services, meet legal obligations, resolve disputes, prevent abuse, and enforce agreements.
8. Your rights and choices
Depending on your location, you may have rights of access, correction, deletion, restriction, portability, objection, and withdrawal of consent. Email contact@zabana.com to exercise a right. We may verify your identity before responding.
9. Cookies and tracking
We use cookies and similar technologies to operate the Services, improve the experience, analyze usage, and deliver relevant content. Browser controls may allow you to limit cookies, but doing so can affect functionality.
10. Security
We use administrative, technical, and physical safeguards designed to protect information. No system is completely secure, so keep your credentials and wallet access secure.
11. Children
The Services are not intended for anyone under 18. Contact us if you believe a minor provided personal information so we can take appropriate action.
12. Third-party links
We are not responsible for the privacy practices of third-party sites or services. Review their policies when you leave the Services.
13. Changes to this policy
We may update this policy. Material changes will be announced before they take effect when required. Continued use after an update means you accept the revised policy.
14. Contact us
By using Zabana Services, you acknowledge that you have read and understood this policy.
Zabana LLC
1111B S Governors Ave STE 25935
Dover, DE 19904
United States
Email: contact@zabana.com