Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to the personal information we collect through our Services, as well as through any electronic, written, or oral communications.

2. Information We Collect

2.1 Personal Information

• Contact Details: name, email address, postal address, phone number.
• Identification Information: where required by law or compliance (KYC), government ID, date of birth, proof of address.
• Financial Information: payment info, blockchain wallet addresses, bank details, or card details.

2.2 Usage Information

• Device/Technical: IP, browser, OS, device identifiers, and similar diagnostics.
• Browsing/Usage: pages viewed, links clicked, session duration, and transaction history.
• Location Data: approximate or precise location based on device settings.

2.3 Blockchain Information

• We may collect wallet addresses and transaction details from public blockchains. Blockchain transactions are public and may be visible to anyone.

2.4 Information from Third Parties

• Service Providers/Partners: KYC/AML vendors, financial institutions, marketing and analytics providers.
• Social Platforms: if you sign in via a third party (e.g., Google), we may receive basic profile info (name, email, avatar).

3. How We Use Your Information

• Provide & Improve Services: account creation, transactions, support, UX enhancements.
• Compliance & Security: meet legal obligations (KYC/AML), prevent fraud, secure the platform.
• Communication: account notices, policy updates, operational messages.
• Marketing: newsletters and offers (where permitted). You can opt out anytime.
• Analytics: monitor trends and usage to improve content and functionality.
• R&D: build new products/features and perform audits.

4. Legal Bases for Processing (EU/EEA/UK)

• Consent
• Contractual Necessity
• Legal Obligation
• Legitimate Interests

5. How We Share Your Information

• Service Providers: payments, ID verification, hosting, support.
• Business Partners: wallet/custody, blockchain infra, liquidity partners.
• Corporate Transactions: mergers, acquisitions, reorganizations.
• Legal & Safety: when required by law or to protect rights and users.
• With Your Consent

6. International Data Transfers

Your data may be processed in countries different from yours (including the U.S.). We use appropriate safeguards (e.g., SCCs) where required.

7. Data Retention

We retain data as long as needed to provide Services, meet legal obligations, resolve disputes, and enforce agreements.

8. Your Rights & Choices

• Access/Correction
• Deletion (in certain cases)
• Restriction of processing
• Portability
• Objection (where we rely on legitimate interests)
• Withdraw Consent (where processing is consent-based)

To exercise rights, contact contact@zabana.com. We may verify your identity before acting.

9. Cookies & Tracking

We use cookies and similar tech to improve UX, analyze usage, and deliver relevant content. You can control cookies in your browser; disabling may limit functionality.

10. Security Measures

We implement administrative, technical, and physical safeguards. No system is 100% secure—keep your credentials safe.

11. Children’s Privacy

Our Services are not for individuals under 18. If a minor provided data, contact us to remove it.

12. Third-Party Links

We are not responsible for third-party sites’ privacy practices. Review their policies when leaving our Services.

13. Updates to This Policy

We may update this Policy. Material changes will be announced before they take effect. Continued use means acceptance.